Returns & Refunds
If something is not right, you have 30 days. Here is exactly how returns work, start to finish.
Window
From the original purchase date
Condition
In the original packaging
Refund
Once received and inspected
How to start a return
Email us within 30 days
Send your order number and confirm the item is new and unused to hello@sportsbysager.com.
Email to start a returnWe send your instructions
Once your return is approved, we email you return instructions.
Ship it back
Send the item to our Okemos, Michigan address below. Please do not put tape or shipping labels directly on the product box.
Your refund
Approved refunds are issued to your original form of payment once the item has been received and inspected.
Condition requirements
To qualify for a refund, items must be:
- New and unused
- In original packaging
- With all tags attached
Items returned with damaged packaging, missing tags, signs of wear, or that have been washed may be subject to a partial refund or may not qualify for refund.
Outlet items
Items purchased from our Outlet are final sale and cannot be returned or exchanged.
Return shipping
Return shipping costs are the responsibility of the customer unless the item is defective or shipped in error.
Original shipping charges are non-refundable.
Return address
Sports by Sager
1800 W Grand River Ave
Okemos, MI 48864-2307
The full terms are in our Refund Policy.
Need a hand with a return?
Have your order number handy and we will take care of it.